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PostPosted: 20 Mar 2008, 11:02 
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Joined: 03 Dec 2004, 18:58
Posts: 6874
As hopefully everyone knows, last week on Monday, our forums data was corrupted due the host moving the data around. After a long fight with the host, they didn't give us any backups due to their TOS stating "We are not responsible for any loss of data, the customer is responsible for their own data backups". So we did lose some data, however there is some good and bad news.

The Good News:
-Following this incident me and few friends (Not related to NukeSilo) decided to startup a web hosting company and we bought a full box for ourselves. NukeSilo is now hosted on this box which I have root access to which means I have full and utter control over the system, and no stupid techs will be messing around with our data.
-Because I have root access I have access to the backup controllers on the system so I can restore daily, weekly, or monthly backups as needed. Also LLLL (Or Jameson) will begin to starting taking more off-site backups so if something like this happens again we will better off.
-Forum data has been restored as much as possible, there is a little actual post corruption which is good.

The Bad News:
-Depending on your Internet Service Provider, even though the forums have been online since 9:00am on Thursday, you may not see the forums being up again until late Saturday because of the DNS change.
-The userbase took a heavy blow, and required being restored to the last good backup.. which happened to be February 1st 2008. If you registered or made any account changes since then you will have to re-register / remake the account changes. Yeah I failed in the backup department and learned a good lesson it.


Notes:
-STAFF MEMBERS: Your permissions may be off now, if your permissions on the forum is incorrect notify me via IRC IMMEDIATELY so I can fix them.
-Some posts, mostly those with users who got deleted, may show completely blank posts, just ignore these and don't bother reporting it to moderators. If we see it we will delete it, but its not really that big of a bug.
-If you encounter any other bugs please let me know, thanks.


I apologize for any inconvince this whole situation has caused and will take steps to make sure this never happens again in the future.

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NukeSilo Head of Human Resources
GameSurge Support Operator | http://gamesurge.net - #gamesurge
Gather Network Administrator | http://gather-network.eu - #gather-network
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PostPosted: 20 Mar 2008, 11:27 
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Nuke | Light Poster

Joined: 10 Jan 2006, 16:39
Posts: 123
Location: Vault 101
Any chance you'd post the stats of the host box?


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PostPosted: 20 Mar 2008, 12:12 
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Joined: 13 Jan 2006, 23:23
Posts: 660
xfire: cpeanutg
Location: Chicago, IL
Glad to hear everythings back up. Sadly you and many others uncover the flaws in their backup schemes when its too late. Some don't have any at all.

I use this for my home PC http://mozy.com/ Free 2GB of encrypted backup storage space for free. It would be great if it installed on servers, but they make you sign up for the server edition, which is $5 a month for 2 GB or so. I guess you could overcome that obstacle by using a FTP backup to sync to a PC of yours then use Mozy on that PC to back up that stuff.

If any of you sign up for Mozy use this link https://mozy.com/?ref=BX2C98 we both will get an additional 256MB of space.


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PostPosted: 20 Mar 2008, 15:04 
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Joined: 03 Dec 2004, 18:58
Posts: 6874
CPeanutG wrote:
Glad to hear everythings back up. Sadly you and many others uncover the flaws in their backup schemes when its too late. Some don't have any at all.

I use this for my home PC http://mozy.com/ Free 2GB of encrypted backup storage space for free. It would be great if it installed on servers, but they make you sign up for the server edition, which is $5 a month for 2 GB or so. I guess you could overcome that obstacle by using a FTP backup to sync to a PC of yours then use Mozy on that PC to back up that stuff.

If any of you sign up for Mozy use this link https://mozy.com/?ref=BX2C98 we both will get an additional 256MB of space.


Thanks, I'll take a look into this. Although I think the current backup system will last us for a little bit Its always better to keep backups somewhere else too. Its funny, I know what I should of done and how to protect the backups.. but I just didn't do it.

duckeh wrote:
Any chance you'd post the stats of the host box?


Sure I guess...

Code:
Processor     Pentium4 3.2 GHz
Memory    1024 MB
Drive 1:    160 GB
Drive 2:    120 GB
Operating System:     CentOS 5
Port Speed:    4.5 megabits per second

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NukeSilo Head of Human Resources
GameSurge Support Operator | http://gamesurge.net - #gamesurge
Gather Network Administrator | http://gather-network.eu - #gather-network
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PostPosted: 20 Mar 2008, 15:25 
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Joined: 03 Dec 2004, 21:05
Posts: 1913
Location: Fallbrook, CA
After this fiasco, the data will be backed up on my raid drives, an extra external and on my companies raid.

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PostPosted: 22 Mar 2008, 10:39 
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NukeSilo | Regular
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Joined: 26 May 2005, 00:51
Posts: 511
Location: Dre's moms house
Pretty decent fault tolerance with that setup.


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